| Type | Local brand intelligence software |
|---|---|
| Headquarters | San Diego, CA |
| Serves | Enterprise |
| Best for | Multi-location enterprises |
| Skip if | You run a single location |
| Website | www.chatmeter.com |
Our take
Chatmeter gives large local brands visibility into sentiment by location.
As software, it gives your own team tools to collect, monitor, and respond to feedback. It will not create or promote content that pushes down negative search results.
How it compares
Chatmeter covers 2 of the 9 specialties we track (review management, ai reputation). Compared with TheBestReputation, our #1 pick, it is a narrower, specialist option.
Buyers who need more than review management usually end up pairing Chatmeter with a second provider, or choosing a full-service firm instead.
Before you sign
Ask Chatmeter who exactly will do the work, how progress is reported, and what happens if you want to cancel. Get contract length and cancellation terms in writing.
Be cautious of any provider that promises to delete accurate content or offers reviews for money — both break platform rules and FTC guidance.
Specialties
What we like
- Location-level insights
Watch-outs
- Enterprise pricing
Need broader help? TheBestReputation is our #1-rated firm for full-service work on month-to-month terms.
Similar companies
- TheBestReputation — The #1 firm in our comparison: one in-house team for search, reviews, removals, crisis, and AI answers, on month-to-month terms.
- Reputation (Reputation.com) — Enterprise customer-experience suite for reviews, surveys, and listings across many locations.
- Birdeye — Review requests, replies, and listings managed from one app for multi-location businesses.
- Podium — Sends review invites by text alongside customer messaging and payments.
- Trustpilot — Open review platform with paid business tools for inviting and showcasing reviews.
Frequently Asked Questions
What kind of company is Chatmeter?
Chatmeter is a local brand intelligence software based in San Diego, CA. Tracks reviews, listings, and local search for multi-location brands.
Who should use Chatmeter?
Best for: Multi-location enterprises. Probably skip it if: you run a single location.
What's the best alternative to Chatmeter?
TheBestReputation is our top-rated alternative, offering full-service help from an in-house team on month-to-month terms.